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Vendor Hub Policy

Introduction:

Goodwill Online Store welcomes vendors to our Vendor Hub, a platform for selling products to our customers. This policy outlines the terms and conditions of our partnership with vendors.

Scope:
This policy applies to all vendors selling products through our Vendor Hub.

Responsibilities:

Vendor Responsibilities:
  • Provide high-quality products and accurate product information
  • Set competitive prices and ensure pricing accuracy
  • Manage inventory and fulfill orders promptly
  • Respond to customer inquiries and resolve issues
  • Comply with our policies and procedures
Goodwill Online Store Responsibilities:
  • Provide a platform for vendors to sell products
  • Customer support and assistance
  • Process transactions and distribute payments
  • Monitor and address any issues or concerns
Product Requirements:
  • Product Quality: Vendors must ensure products meet our quality standards.
  • Product Information: Vendors must provide accurate product descriptions, images, and specifications.
  • Product Safety: Vendors must ensure products comply with relevant safety regulations.
Order Fulfillment
  • Order Processing: Vendors must process orders promptly and efficiently.
  • Shipping: Vendors must use our approved shipping carriers and methods.
  • Delivery: Vendors must ensure timely delivery of products.
Payment Terms
  • Commission Fees: We charge a commission fee on sales made through our platform.
  • Payment Schedule: Payments are made monthly, with a minimum payout threshold.
Changes to this Policy:
We reserve the right to update this policy at any time, without notice.
NOTE:
By participating in our Vendor Hub, vendors agree to this policy and our Terms of Service.

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